Shipping Policy

Effective Date: 30-July-2025

24-48 Hour UAE Delivery | Discreet Packaging

Policy Overview

1. Shipping Coverage
2. Delivery Timeframes
3. Shipping Fees
4. Order Tracking
5. International Shipping
6. Delivery Issues

1 Shipping Coverage

UAE

All 7 Emirates with 24/7 service

Gulf Countries

Saudi Arabia, Qatar, Kuwait, Oman, Bahrain

2 Delivery Timeframes

UAE Express

24-48 hours for most orders
Deliveries 7 days/week

International

5-10 business days
Subject to customs clearance

Delays may occur during holidays or extreme weather.

3 Shipping Fees

Destination	Cost	Free Shipping Threshold
UAE (All Emirates)	AED 20-30	Not applicable
Gulf Countries	AED 50-100	Not applicable
Europe	AED 120+	Not applicable

4 Order Tracking

You'll receive:

SMS & Email alerts at key stages (dispatched, out for delivery)
Courier contact details for direct coordination

5 International Shipping

Customs Duties: Recipients are responsible for any import taxes/fees.

Key requirements:

Provide complete address with phone number
Ensure products comply with local regulations
Allow extra time for customs clearance

6 Delivery Issues

Damaged Items

Report within 72 hours:

Email support@gulfcarekits.com
Include order # and photos
We'll replace or refund

Lost Packages

If not delivered in:

UAE: 3 business days
International: 15 business days

Need Help?

Email Support

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